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How to configure Microsoft Multi-Factor Authentication (MFA) for @torontomu.ca

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Please follow the steps below:

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1. Open a browser and try to access https://office365.com. If you see that you are already signed in, sign out or use another browser where you are not signed in to your personal Microsoft account.

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2. In a new tab sign in to https://My.Torontomu.ca portal

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3. Navigate to Self-Service -> Personal Account

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4. Choose \"Microsoft Multi-Factor Authentication\" and click \"Set up Microsoft MFA\" in the bottom (@torontomu.ca) section.

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5. Click a link in the instructions which will appear on screen to start signing into your @torontomu.ca Microsoft account. You will be asked to install Microsoft Authenticator App on your phone and to configure it during your first sign in.

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6. When installing Microsoft Authenticator App on your phone, pay attention to what App you are installing. The one on the top is often not the Microsoft Authenticator App, but another authentication app with a similarly looking icon. Be careful.

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7. Allow notifications from the installed app when asked, it won't work without enabling notifications.

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8. After you install Microsoft Authenticator, you need to add an account by scanning a QR code. The QR code to scan will be shown on your computer screen.

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9. After scanning the QR code, click next in the computer wizard and confirm successful MFA initialization by entering a code on your phone.

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10. Congratulations, you've activated your Microsoft MFA and can use Microsoft-authentication based services, for example MS Office software or TMU DAS Helpdesk portal, now!

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Applies to:

Online Services > Microsoft Azure portal
Online Services
Software > Microsoft Software (Windows, Office, etc)

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Article ID: KB000212

Modified Date: 2/19/2026 1:35:37 PM

Version: 1.0

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